Human Search Engine

 Instructors worry about not knowing all the answers. I know that I do. Let me put you at ease. You don’t have to know all the answers to be an effective instructor. In fact, I feel that anyone who knows all the answers hasn’t asked enough questions. Our job as instructors is not to be a human search engine, but to teach students how to search for answers on their own. In short, to help students become more proficient at the learning process, specifically applied to our field of HVACR. To be clear, I am not suggesting that instructors do not need to be competent in HVACR. Nor am I saying you shouldn’t want to know as many answers as possible. Just that knowing every answer a student might ask is not necessary. Discomfort with areas where you don’t know the answers can sometimes cause instructors to cling to the specific areas of information they already know and refuse to broaden their scope. This is particularly true when it comes to new technology and industry developments. I believe this is an unconscious effort to “know everything” by limiting the scope of knowledge you expose yourself and your students to. Venturing into areas of new development can be uncomfortable because you don’t have as many answers at the ready. However, it is perfectly OK to tell a student that you don’t know the answer to a question they ask. Help them by directing them to resources where they might find answers. They are going to need research skills when they enter the field. Teaching students to learn on their own is probably the most important thing you can possibly teach them. On those many occasions when you DO know the answer, it can be more helpful to guide them through a search process than to simply hand them the answer. People tend to remember things they discover on their own more than things that people tell them. It takes discipline to do this. Providing the answer immediately basically concludes the interaction with the student. Asking leading questions or discussing relevant informative resources makes the interaction more of a dialogue and requires more student participation. It definitely takes a little longer, but provides a better long-term result. Remember, students learn more by what THEY DO, than by what you do.